Export from India makes up a big part of the Indian economy.
Indian travel agencies
Indian travel agencies often face problems when handling payments. It's cumbersome for customers to make international payments and the currency exchange provided on international transactions are usually far from ideal.
When we started designing our B2B payments product we talked to a lot of exporters from all over the world and also tried to talk to a lot of importers in Europe. Talking with exporters was easy and we could see their pain. But not so with importers
When it comes to international B2B payments, there are not many options. In almost all cases, the importing company will simply initiate a payment with their local bank, which will then send the money to the exporter's bank, possibly through some intermediary banks. Each bank makes money on the transaction. Consequently, the incurred fees are at least 3% and can at times even exceed 6%. For a transaction of 50,000€, this can mean fees between 1,500€ and 4,000€. This means there is a huge potential for savings! Considering that most profit margins are not very big for global companies in competitive markets, finding a solution is important.
There are nearly 200,000 banks in Europe! All of them have varied fee structures between 3% to 6%, and processing times for transactions. Through which bank will your customer in Europe pay you and how much does this end up costing you? When you receive a payment from your customer in Europe they will simply initiate a payment order with their bank. All banks claim there is only a fixed fee of between 5 and 50€. But there's a catch: The exchange rate used for the currency conversion. You end up losing hundreds of euros because of this.